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THANK YOU FOR PURCHASED OR INTERESTING IN OUR CEENEE-MINI KARAOKE

BELLOW ARE QUICKLINKS TO DOWNLOAD USER MANUAL - TROUBLESHOOTING - VIDEO INSTRUCTION

Usage Guide

Karaoke Instruction Basic Operation
Start Manual User Manual Troubleshooting
 

Trouble Shooting

Problem Solution
DISPLAY
 
The TV screen is blank and the Ceenee player power LED remains off.
  • Make sure the TV is turned on.
  • Make sure that the power adapter and power outlet are okay.
  • Make sure that the interface cable is properly attached to the correct terminals on both the TV and the Ceenee player.
  • The TV screen is blank and the Ceenee player power LED is ON.
  • Make sure the TV is turned on.
  • Make sure that the interface cable is properly attached to the correct terminals on both the TV and the Ceenee player.
  • Press the reset button for 10 seconds.
  • The TV screen is blinking and fuzzy.
  • Make sure that the interface cable is properly inserted on both the TV and the Ceenee player.
  • Make sure the Ceenee player power LED is on.
  • If you are using a standard definition TV, Make sure that the Composite option is selected as the video output.
  • If you are using an LCD TV, Make sure that the HDMI option is selected as the video output.
  • Make sure that the video resolution option is set as Auto.
  • Make sure the TV system setting matches the system used in your region.
  • The pictures are distorted on display screens.
  • Navigate to the Settings | Photo and select Keep as original or Fit to screen in the Photo Scaling field
  • FILES
     
    Some of the media files do not play.
  • Verify compatibility of the media file with the Ceenee player. Refer to "Supported formats" in user manual.
  • AUDIO
     
    There is no sound.
  • Make sure the volume on the entertainment unit is not muted.
  • Make sure the correct audio output setting is selected.
  • If you are using an optical and/or HDMI connection, make sure the entertainment unit is capable of processing bit streams otherwise PCM setting should be selected.
  • USB DEVICE
     
    The attached USB device is not visible on the Home screen.
  • Ceenee Network Media Player only supports mass USB storage mode. Make sure that the USB device is configured as a "mass storage device".
  • Make sure the USB device�s file system is supported (NTFS, FAT/FAT32)
  • REMOTE CONTROL
     
    The Ceenee player remote control does not work.
  • Press only one button at a time.
  • Make sure the batteries are properly inserted.
  • The batteries may already be drained out. Replace batteries with new ones.
  • Make sure that the path between the remote
  •  
    INTERESTING TO PURCHASE THIS PRODUCT PLEASE CONTACT: 770-614-4948 OR 678-369-8761
     
     
     
     
     

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