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WARRANTY - EXCHANGE - RETURN POLICY

 
  For all Computer System Built by TTComputer.com  
 

Warranty:
We offer one-year or three-year limited warranty (on selected model) for all NEW Computer PC built by TTComputer.com, including materials and workmanship.  During this period, TTComputer.com will repair or replace any item in computer system sold, which proves to be defective. However, TTComputer.com will not warrant any products, which have been subjected to improper freight handling/shipping, physical damage, neglect, or unauthorized repair or installation.

TTComputer.com is in no way responsible for the quality of and/or working condition of Networking related setting, user error and abuse, acts of God or software related issues. If the software stops functioning properly we will reload it to the condition it was purchased for a service charge.  Any and all software on the system will be erased and forever lost if this is done.

Return:
Returns will be accepted within 15 days from the date of invoice. Please note that all returns are subject to a 15 percent restocking fee. All products returned MUST be 100 percent complete, contain ALL original boxes and packing materials, have original UPC codes on the manufacturer boxes, contain all manuals, blank warranty cards and other accessories, drivers or software and documentation provided by the manufactures. 

 
  Computer Loaner Program  
  If you computer requires more than 48-hours of repair, you will receive a comparable loaner to reduce your down time and this "Computer Loaner Program" cover your new computer for the life of its warranty.
 
 
  LCD Monitor or TV  
 

Warranty and Exchange:
All monitor is warranted independently by the product's manufacturer NOT with TTComputer.com.
We accept exchange with-in 30 day if monitor is "defective", there must be a minimum of 5 (FIVE) dead pixels to declare an LCD display defective and eligible for exchange.

Return:
We only accept return for refund with-in 7 day from the date of invoice.
Return item MUST be in an original box and NEVER OPEN.
An additional of 15% Open Box Fee will be charged on all monitor returns.
 

 
  Computer Parts  
 

Warranty and Exchange: 
All computer parts are warranted independently by the product's manufacturer NOT with TTComputer.com.
TTComputer.com will replace any item (computer parts) sold with-in 30-business day from the date of invoice if it is defective.  After 30-day (Thirty days) pleases contact direct with our vendor for additional warranty.  Follow this link for full list of all manufacturers:
http://www.ttcomputer.com/mfrcontact.htm

Return:
We only accept return for full refund with-in 7 day from the date of invoice.
Return item MUST be in original box and NEVER OPEN.
An additional of 15% Open Box Fee will be charged on all returns.

 
  Software  
  No Warranty - No Return - No Exchange on all software.  Please contact their manufacturer if any problem occurs.  
  Used, Off-Lease or Refurbished Equipment  
  No Warranty from TTComputer.com only with their manufacturer.
No Return - No Exchange all sales are FINAL.
 
     
 
 
 
 
 
 
 

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Return, Exchange Policy
 

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